Personal Data Protection Policy

1. Data Controller

The entity responsible for processing the collected personal data is Eco World Travel Agency, located at Urb Santa Beatriz E-9 Wanchaq - Cusco, and contactable via email: reservas@ecoworldtravelagency.pe.

2. Personal Data We Collect

EcoWorldTravelAgency.pe collects different types of personal data according to the services provided, such as:

• Identification data: Name, surname, national ID number, nationality.
• Contact data: Email address, phone number, physical address.
• Travel data: Information about selected destinations, travel dates, accommodation preferences, among others.
• Payment data: Information necessary to process payments for contracted services, such as bank details or credit/debit card information.

3. Purposes of Data Processing

The personal data we collect is used for the following purposes:

• Management of bookings and tourism services: To process and confirm requests for travel and tourism services.
• Communication with customers: To respond to inquiries, provide information about our offers and services, and maintain contact during the service contracting process.
• Service improvement and personalization: To offer a more personalized experience based on customer preferences and needs.
• Compliance with legal obligations: To fulfill relevant legal and tax requirements, such as issuing invoices and providing information required by competent authorities.

4. Legal Bases for Data Processing

The processing of personal data is carried out based on the following legal grounds:

• Consent: The customer provides explicit consent when submitting their personal data through forms on our website or when making a booking.
• Execution of a contract: Personal data is used for managing bookings and providing contracted services.
• Compliance with a legal obligation: In certain cases, the processing of personal data is based on compliance with legal obligations to which we are subject.

5. Rights of Data Subjects

In accordance with current personal data protection regulations, data subjects have the following rights:

• Right of access: Right to obtain confirmation about whether we are processing their personal data and, if so, access to such data.
• Right of rectification: Right to request the correction of inaccurate or incomplete personal data.
• Right of erasure: Right to request the deletion of their personal data in cases provided by law.
• Right to object: Right to object to the processing of their personal data for legitimate reasons.
• Right to data portability: Right to receive their personal data in a structured, commonly used format and to transfer it to another data controller.

To exercise these rights, interested parties must contact us via email at reservas@ecoworldtravelagency.pe or by submitting a written request to our physical address.

6. Security Measures

At EcoWorldTravelAgency.pe, we implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, the use of secure servers, and access control to information.

7. Sharing Data with Third Parties

EcoWorldTravelAgency.pe does not share or sell customers' personal data with third parties, except when necessary for the proper execution of contracted services (e.g., accommodation providers, transport companies, associated travel agencies) or when legally required to do so.

8. Data Retention

Personal data will be retained for the time necessary to fulfill the purposes for which it was collected, as well as to comply with corresponding legal and contractual obligations. Once these periods have elapsed, the data will be deleted or anonymized in accordance with applicable regulations.

9. Modifications to the Data Protection Policy

We reserve the right to modify this Data Protection Policy at any time. Any changes will be published on our website, and if necessary, new consent will be requested.

10. Contact

If you have any questions about this Data Protection Policy or wish to exercise any of your rights, you can contact us at the following email address: reservas@ecoworldtravelagency.pe or at our physical address.